Orders are processed within 1–3 business days. Delivery to Canada usually takes 7–12 business days after shipping. Shipping is free on all orders.

As soon as your order ships, we email you a tracking number. You can follow it anytime on our Track My Order page.

One size fits most adults (unisex). The adjustable drawstrings let you get a snug fit around your face and neck.

The thick sherpa fleece covers your head, ears, neck and lower face, and blocks the wind. It's made for cold, windy days, skiing, commuting and winter walks.

Hand wash or machine wash on a gentle cold cycle, then lay flat to dry. Avoid the dryer and ironing to keep the sherpa soft.

Add 2 hoods and the second one is 50% off. Add 3 hoods and one of them is free. The discount is applied automatically in your cart — you can mix colours.

You have 30 days from delivery to request a return. Just contact us with your order number and we'll guide you through the steps. Once we receive the item, your refund is issued to your original payment method.

No. All prices are shown in Canadian dollars and you won't be asked to pay extra customs fees on delivery.

Visa, Mastercard, American Express and Apple Pay. All payments are processed securely through Shopify.

Use the form on our Contact page. We reply within 24–48 hours.